We get it – to build, grow, and expand a standout reputation online, companies living in the financial sector need to check off both trustworthiness and compliance, while fulfilling brand promises in a lighthearted, consumer-friendly tone. How do you satisfy all? With ICUC’s global team of social media moderators at your side, the possibilities of online growth for finance companies are virtually limitless.
Data shows the primary factor for considering a financial institution is trust. With ICUC, we’ll build your online reputation through tried-and-tested proactive engagement that wins over both traditional customers and new-age.
The financial institution has been serving customers for centuries, but that doesn’t mean your company’s tech has to live in the past. ICUC’s seamlessly integrated social listening technology and customer analytics will keep you ahead of competitors by building a targeted audience, true to your brand and your bottom line.
Banker’s hours won’t cut it, because customers expect to get answers whenever they need them. ICUC’s global team of social media moderators monitor your customers’ conversations in real-time, in dozens of languages and all around the world, from online forums, to review sites, and everywhere else your customers mention your name. With ICUC, you’re 100% covered, even on holidays.
Ready to turn your social media channels into a force for your business’s success? We’re here 24/7 to engage your customers, build your reputation, manage any level of crisis, and more.
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